Guidelines and Standards

Title Created Date Download
Improve your Power Factor, Lower your Electricity Costs
(82 Downloads)
2018-09-27 Download ( pdf, 759.29 KB )
Time of Use Pricing Frequently Asked Questions
(185 Downloads)
2018-05-30 Download ( pdf, 1.06 MB )
kVA Demand Frequently Asked Questions
(187 Downloads)
2018-05-30 Download ( pdf, 791.09 KB )
Guidelines for Implementation of Bulk Metering by Electricity Distribution Licensees
(233 Downloads)
2018-05-29 Download ( pdf, 2.45 MB )
Quality of Service Standards in the Electricity Supply Industry
(306 Downloads)
2018-04-16 Download ( pdf, 1.9 MB )
Energy Rebate Guideline
(314 Downloads)
2018-03-02 Download ( pdf, 16.15 MB )
The Electricity (Design, Manufacture, Installation and Use of Portable Low Voltage Single Phase Ready Boards) Guidelines
(284 Downloads)
2018-03-02 Download ( pdf, 14.38 MB )
The Electricity (Procurement and Disposal) Guidelines, 2017
(227 Downloads)
2018-03-02 Download ( pdf, 1.79 MB )
Client Service Charter sets out the minimum standards of service excellence
(189 Downloads)
2018-03-02 Download ( pdf, 298.53 KB )
Guideline for Installation Permit Issuing Procedures 2016
(544 Downloads)
2018-03-02 Download ( pdf, 505.68 KB )
Uganda Renewable Energy Feed in Tariff: Phase 3 guidelines 2016
(265 Downloads)
2018-03-02 Download ( pdf, 696.79 KB )
The Amended Guidelines for Fixing the Quantum of Royalties Payable by Hydro Generation Licensees in Uganda, 2012
(172 Downloads)
2018-03-02 Download ( pdf, 140.02 KB )
Uganda Renewable Energy Feed in Tariff: Phase 2 guidelines revised July 2013
(199 Downloads)
2018-03-02 Download ( pdf, 12.98 MB )
How to reduce your electricity bill: hints on efficient electricity usage
(190 Downloads)
2018-03-02 Download ( pdf, 12.08 MB )
Understanding your rights as an electricity consumer
(193 Downloads)
2018-03-02 Download ( pdf, 12.72 MB )
Check List of Requirements For Qualifying Permit and License Applications
(204 Downloads)
2018-03-02 Download ( pdf, 1.41 MB )
Electricity investment approval and verification guidelines
(227 Downloads)
2018-03-02 Download ( pdf, 2.37 MB )
Electricity Consumer's Committee Manual
(173 Downloads)
2018-03-02 Download ( pdf, 530.77 KB )
Customer Deposits Guidelines
(180 Downloads)
2018-03-02 Download ( pdf, 513.58 KB )
Guidance on permit and license applications
(217 Downloads)
2018-03-02 Download ( pdf, 680.19 KB )
Electricity Consumer Protection Guidelines
(149 Downloads)
2017-05-31 Download ( pdf, 666.34 KB )
Standardised Complaints Handling Guidelines for the Electricity Supply Industry
(130 Downloads)
2015-10-01 Download ( pdf, 555.05 KB )

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Electricity Regulatory Authority 
ERA House, Plot 15 Shimoni Road, Nakasero 
P.O.Box 10332, Kampala, Uganda
Telephone: +256 414 341852, +256 393-260166
Complaints Hotline: +256 200 506000 
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