Guidelines and Standards

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Title Publish Date Download
Time of Use Pricing Frequently Asked Questions (81 Downloads) 2018-05-30 Download ( pdf , 1.06 MB )
kVA Demand Frequently Asked Questions (89 Downloads) 2018-05-30 Download ( pdf , 791.09 KB )
Guidelines for Implementation of Bulk Metering by Electricity Distribution Licensees (111 Downloads) 2018-05-29 Download ( pdf , 2.45 MB )
Quality of Service Standards in the Electricity Supply Industry (142 Downloads) 2018-04-16 Download ( pdf , 1.9 MB )
Energy Rebate Guideline (147 Downloads) 2018-03-02 Download ( pdf , 16.15 MB )
The Electricity (Design, Manufacture, Installation and Use of Portable Low Voltage Single Phase Ready Boards) Guidelines (116 Downloads) 2018-03-02 Download ( pdf , 14.38 MB )
The Electricity (Procurement and Disposal) Guidelines, 2017 (107 Downloads) 2018-03-02 Download ( pdf , 1.79 MB )
Client Service Charter sets out the minimum standards of service excellence (104 Downloads) 2018-03-02 Download ( pdf , 298.53 KB )
Guideline for Installation Permit Issuing Procedures 2016 (267 Downloads) 2018-03-02 Download ( pdf , 505.68 KB )
Uganda Renewable Energy Feed in Tariff: Phase 3 guidelines 2016 (139 Downloads) 2018-03-02 Download ( pdf , 696.79 KB )
The Amended Guidelines for Fixing the Quantum of Royalties Payable by Hydro Generation Licensees in Uganda, 2012 (98 Downloads) 2018-03-02 Download ( pdf , 140.02 KB )
Uganda Renewable Energy Feed in Tariff: Phase 2 guidelines revised July 2013 (103 Downloads) 2018-03-02 Download ( pdf , 12.98 MB )
How to reduce your electricity bill: hints on efficient electricity usage (99 Downloads) 2018-03-02 Download ( pdf , 12.08 MB )
Understanding your rights as an electricity consumer (100 Downloads) 2018-03-02 Download ( pdf , 12.72 MB )
Check List of Requirements For Qualifying Permit and License Applications (97 Downloads) 2018-03-02 Download ( pdf , 1.41 MB )
Electricity investment approval and verification guidelines (100 Downloads) 2018-03-02 Download ( pdf , 2.37 MB )
Electricity Consumer's Committee Manual (92 Downloads) 2018-03-02 Download ( pdf , 530.77 KB )
Customer Deposits Guidelines (99 Downloads) 2018-03-02 Download ( pdf , 513.58 KB )
Guidance on permit and license applications (110 Downloads) 2018-03-02 Download ( pdf , 680.19 KB )
Electricity Consumer Protection Guidelines (11 Downloads) 2017-05-31 Download ( pdf , 666.34 KB )
Standardised Complaints Handling Guidelines for the Electricity Supply Industry (14 Downloads) 2015-10-01 Download ( pdf , 555.05 KB )

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P.O.Box 10332, Kampala, Uganda
Telephone: +256 414 341852, +256 393-260166
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