ERA - Electricity Regulatory Authority

DISCOs Performance on Quality of Service Standards

Electricity Regulatory Authority (ERA) developed the Quality of Service and Supply Standards to protect the interests of electricity consumers in respect to quality and reliability of electricity supply.

Electricity Distribution Companies with the exception of Umeme Limited submitted Reports on their performance in respect to compliance with the Quality of Service Standards for the 2nd and 3rd quarter of 2016.

ERA made physical verification of the data submitted by the DISCOs and the analysis of what was found on the ground is presented in this Report. Download Detailed Report Here.

Last Updated on Thursday, 17 August 2017 15:08